On Hold Messaging

What's the first thing your customers notice about your business?

Is it your sign? You lobby? The main page of your website? Whatever it is, that's the headline for your business, and potential customers may not get any closer if they don't like your headline. On-hold messages while callers wait is your telephone "headline".

When it comes to customers waiting on hold, silence is not golden, it's a lost opportunity. If you are playing radio for your callers, they are hearing advertisements for other businesses, maybe even your competitor. Even an outdated on-hold message for your own business is yesterday's headline.

Messages on hold will sooth callers.

We create recordings that relax, not bore callers on hold, and while they wait, we introduce products and services that will add to your bottom line. Callers may have been dealing with your for years but still not know all the benefits of working with you. Our message on-hold program presents the fresh headlines your business needs to grow.